Last Updated: September 26, 2026
At baderiebarneveld, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting our support team, or using our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Contact number
- Order details
- Payment-related information
- IP address and device information
- Browser type and operating system
- Website usage and interaction data
- Information you provide when contacting customer support
We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Arrange delivery of bathroom accessories
- Process returns, refunds, and customer requests
- Communicate with you about your orders
- Provide customer support
- Respond to inquiries and live chat requests
- Process payments
- Prevent fraud, misuse, or unauthorized activity
- Maintain and improve our website
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to our business activities unless permitted or required by applicable law.
3. Payment Information
Payments on our website are processed through Stripe.
We do not intend to store your complete payment card details on our own servers. Payment information is handled by the applicable payment service provider in accordance with its own privacy and security practices.
When making a payment, you may be required to provide information necessary for Stripe to process the transaction and comply with applicable security and legal requirements.
4. Shipping and Order Information
To fulfill your order, we may share necessary information such as your name, shipping address, contact number, and order details with delivery or logistics providers.
This information is used only to help deliver your order and provide related shipping services.
We offer free shipping throughout the Netherlands. Our typical handling time is 1–2 business days, followed by an estimated transit time of 3–4 business days, for a total estimated shipping time of 4–6 business days.
5. Returns and Refunds
We offer free returns with a 30-day return window, subject to our applicable return conditions.
When processing a return or refund, we may use your order information, contact information, and payment-related transaction details to identify and process your request.
Refund processing generally takes 4–6 business days after the refund has been approved and processed.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve your browsing experience.
Cookies may also be used by third-party services that support functions such as payment processing, website security, analytics, or other website features.
You can adjust your browser settings to control or block certain cookies. However, disabling essential cookies may affect some website functionality.
7. Information Sharing
We may share personal information with trusted service providers when necessary to operate our business, including:
- Payment processing providers
- Shipping and delivery providers
- Website hosting and technology providers
- Customer support services
- Security and fraud-prevention services
- Professional advisers where necessary
- Government authorities or law enforcement where legally required
We do not sell your personal information to third parties.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal obligations, dispute resolution, and fraud prevention.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Request restriction of certain processing
- Object to certain uses of your personal information
- Request a copy of your personal information where applicable
- Withdraw consent where processing is based on consent
To exercise a privacy right, please contact us using the contact information provided at the end of this Privacy Policy.
We may need to verify your identity before completing certain requests.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
12. Third-Party Services
Our website may contain or use services provided by third parties, including payment, shipping, analytics, hosting, security, or other technology providers.
These third parties may process information according to their own privacy policies and applicable legal requirements.
We encourage users to review the privacy practices of third-party services when appropriate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us.
Business Information
Business Name: baderiebarneveld
Legal Business Name: Baderie Barneveld B.V.
VAT Number: NL856214279B01
Contact Number: +31 342 425 722
Business Address: Doctor Willem Dreeslaan 2, 3771 RW Barneveld, Netherlands
Support Email: Info@baderiebarneveld.store
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)